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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ALPHA ABB

April 16, 2025

5  out of  5
rating by ALPHA ABB
"Account representative esmy Rodriguez was so nice & gave us good discount."
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Gloria Addo

April 15, 2025

5  out of  5
rating by Gloria Addo
"Michelle V. Luna at State Farm was incredibly helpful.. This was my first time getting auto insurance through State Farm. I purchased my policy online, but after speaking with Michelle today, I felt even more confident about my decision. She was really helpful, patient, and took the time to walk me through my coverage and explain all the premium benefits in a clear and easy-to-understand way. Even though I had already signed up, she went above and beyond to make sure I understood everything and felt comfortable with my policy. Her professionalism and kindness really stood out, and she made me feel like a valued customer right from the start. If you're considering State Farm, I highly recommend reaching out to Michelle. She truly cares and makes the experience so much better!"
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mercy njambi

April 1, 2025

5  out of  5
rating by mercy njambi
"I can’t recommend Heather( state farm) enough! They have consistently gone above and beyond to assist me whenever I need help with anything related to my insurance. Whether it’s answering my questions, making policy adjustments, or guiding me through claims, they always respond promptly and with a great attitude. Their professionalism, knowledge, and genuine care for their clients truly set them apart. If you’re looking for an insurance agent who is reliable, efficient, and always willing to go the extra mile, Heather is the one to call!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help! "
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Anthony Wiseman

March 26, 2025

5  out of  5
rating by Anthony Wiseman
"Excellent customer service and very informative. Best insurance experience ever!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Larry Jackson

March 19, 2025

5  out of  5
rating by Larry Jackson
"Everyone in this office is great. My wife and I had intentions of changing to another company. But after sitting down and talking with Michelle, and she showed us what we had compared to what the other company wanted to provide, we were better off with State Farm. She has always been so nice, sweet and caring. Thanks for a great visit!"
We responded:
"Thank you very much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Michelle was able to help you and your wife feel confident in your decision to stay with State Farm. Our team is dedicated to providing exceptional service, and its wonderful to know that Michelle’s support made such a positive impact on your visit. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here for you!"
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Amanda Lerma

March 14, 2025

5  out of  5
rating by Amanda Lerma
"Absolutely recommend this location. Michelle is amazing and always has a positive attitude!!!"
We responded:
"Thank you so much for your kind words. Michelle genuinely cares about you and all of our customers. Please feel free to reach out for any of your insurance needs. We greatly appreciate you! "
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Ann Robins

March 13, 2025

5  out of  5
rating by Ann Robins
"Heather was very sweet and helpful. She answered all my questions and even gave me a lower rate. Thank you"
We responded:
"Thanks so much for leaving Heather a review. It's great to hear that Heather was helpful. She takes pride in helping our customers with their insurance needs."
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Diana Dinh

March 13, 2025

5  out of  5
rating by Diana Dinh
"New Review for Esmy! The previous broker no longer works there and Esmy made it super easy to update our new vehicle. She was friendly and did not push us. Happy she made the transition from one broker to another go smoothly."
We responded:
"Thank you for your positive review! We're glad that JJ provided thorough and knowledgeable service, answered all your questions, and saved you $200 on car insurance. Thank you for your support and for considering referring more of your family and friends to our office. We look forward to serving you and your loved ones in the future. "
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Louis Le

March 12, 2025

5  out of  5
rating by Louis Le
"Very friendly and helpful to explain benefits. Thank you Esmy."
We responded:
"It’s great to hear that Esmy was able to help with your insurance needs. We greatly appreciate you! "
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Carlos Alvarado

March 12, 2025

5  out of  5
rating by Carlos Alvarado
"Great and speedy service!"
We responded:
"Thanks for leaving us a 5-star review. We're glad that you're happy with our service. Please, don't hesitate to reach out for any of your insurance needs. "
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ricardo aranguren

March 12, 2025

5  out of  5
rating by ricardo aranguren
"Great staff I loved it great experience"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Rosemary Lopez

March 10, 2025

5  out of  5
rating by Rosemary Lopez
"Very friendly and informative! I recently switched auto insurance and Vahn Doctolero helped me. She made the process easy and answered all my questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Ana R

March 8, 2025

1  out of  5
rating by Ana R
"Extremely unhelpful, work only bank hours and need 7 iterations to get the simplest thing right."
We responded:
"I tried looking you up in the system and do not have a customer by the name Ana R. Who is your agent? What's your full last name so I can look you up in our system again? Feel free to email me at vahn@insuredintx.com with your contact information. Thank you-Vahn "
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Heena Akhtar

March 5, 2025

5  out of  5
rating by Heena Akhtar
"Michelle was lovely to work with. She was very helpful and made sure I understood all changes being made to my policy and also made proper recommendations. I greatly appreciate the thoroughness and responsiveness of this office. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with Michelle. Your appreciation means a lot to us!"
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Augustine Esquivel

March 5, 2025

5  out of  5
rating by Augustine Esquivel
"Great service very helpful answered all my questions before starting my insurance glad to be a new customer"
We responded:
"Thank you for the positive feedback! We're delighted to hear that you found our service helpful and that all your questions were answered. Welcome to the family - we’re glad to have you as a new customer! If you need anything else, feel free to reach out. "
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Bri Howard

March 4, 2025

5  out of  5
rating by Bri Howard
"When it came time to renew my car and RV insurance my current company's rates had increased to a point it was time to look elsewhere. I compared a handful of places, but in the end, State Farm had the best rates to fit my needs. Not only that, but my representative, Heather, went above and beyond looking into ways to find more savings and communicated everything so clearly. Her attention to detail, transparency, and friendliness made it a no brainer. We officially signed with State Farm and are even exploring other ways they can help us financially. Thank you so much, Heather! We look forward to working with you and the company."
We responded:
"Thank you for the wonderful review! We're thrilled that you found the best rates with State Farm and Heather provided exceptional service. We're excited to have you on board and look forward to helping you explore more financial options. Welcome to the State Farm family!"
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Makayla Munoz

February 20, 2025

5  out of  5
rating by Makayla Munoz
"Always get the help I need, with any questions or concerns about my account!"
We responded:
"Thank you for your kind words! We're glad to hear that you consistently receive the support you need. Your satisfaction is our priority, so if you have any more questions or concerns, don't hesitate to reach out! "
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Moblie Ghost

February 14, 2025

5  out of  5
rating by Moblie Ghost
"Vahn is a great agent! Very knowledgeable and trustworthy. The office has amazing customer service and is very quick to get things done."
We responded:
"Thank you for your kind words! We're happy to hear that you had a positive experience with Vahn and our team. Providing knowledgeable and trustworthy service is our top priority, and it's great to know our efforts are appreciated. We look forward to assisting you again! "
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Daisnier Carmona Milan

February 13, 2025

5  out of  5
rating by Daisnier Carmona Milan
"Excelente atención"
We responded:
"Muchas gracias por tu comentario! Nos alegra saber que had recibido una excelente atencion. Siempre estamos aqui para ayudarte. Esperamos verte pronto! "
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Robert La Gesse

February 13, 2025

5  out of  5
rating by Robert La Gesse
"This insurance agency is outstanding in customer service, caring about our issues, great in communication and doesn't try to oversell. I deal bothe the main agent Vahn and Michelle Pascual who works in the office. They are kind, and professional. Michael in particular is a joy to work with. Although I only speak with him about twice a year, he remembers who I am and the previous reasons for my calls. I am very happy and wholeheartedly recommend this State Farm Agency."
We responded:
"Robert, thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our office, particularly with Michael. Providing exceptional customer service and building lasting relationships with our clients is our top priority, and it’s wonderful to know that our office made an impact. We truly appreciate your recommendation and look forward to continuing to assist you in the future! "
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Angie Tejeda

February 1, 2025

5  out of  5
rating by Angie Tejeda
"I love Michelle, shes always a pleasure to speak to, very professional and helpful."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you enjoy working with Michelle. She truly embodies our commitment to professionalism and customer service. If you need anything else, don't hesitate to reach out. We appreciate your support! "
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Mark Eviota

January 15, 2025

5  out of  5
rating by Mark Eviota
"Great customer service! Very friendly and helpful. Michelle helped me customize my auto and home insurance policies. She was easy to work with and provided quick responses."
We responded:
"Thank you for your wonderful review! We're delighted to hear Michelle was able to assist you in customizing your auto and home insurance policies. Providing friendly and helpful service is our top priority, and we’re glad you had a positive experience. If you need anything else, feel free to reach out. We look forward to serving you again!"
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Amanda B.

January 13, 2025

5  out of  5
rating by Amanda B.
"I have been working with Michelle Luna to add my daughter’s car and switch over the coverage on my car and I cannot say enough about them!!! They are amazing and really saved a lot when calling around getting pricing. Thank you Michelle for being so quick and wonderful in helping this transition go so smoothly!!!!"
We responded:
"Thank you for your fantastic review! We're so glad that Michelle was able to assist you with adding your daughter's car and switching coverage. It's great to know we could help you save while making the transition smooth. If you need anything else in the future, don't hesitate to reach out!"
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Shelli warren

January 6, 2025

5  out of  5
rating by Shelli warren
"Heather Gilliland made this so easy! I'm 52 and for the 1st time in my life I finally get what each coverage does! State Farm's drive safe n save device was simple to get started! I've already received a customer care call to be sure everything went well with my set up!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heather made the process easy for you and that you now have a better understanding of your coverage its great to know that the Drive Safe & Safe device was simple to set up and that you received a follow-up call for added support. If you have any more questions or need further assistance, were here to help!"
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lois fout

December 27, 2024

5  out of  5
rating by lois fout
"Hey guys! Check in with heather gilliland. She s awesome! She went over all my policies and showed me how to get better coverage for the same money! Come to find out I was way under covered! Thanks GRRL!"
We responded:
"Thank you for the fantastic review! We're thrilled to hear that Heather was able to help you find better coverage while saving you money. Your satisfaction is our priority, and we appreciate you recommending us! If you have any more questions or need assistance in the future, don't hesitate to reach out!"